Complete Stud Welding (https://completestudweld.com/) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data when you visit our website or contact us.
1. Information We Collect
Information You Provide Directly
We collect information that you voluntarily submit to us through our website forms, email communication, or phone calls. This may include:
- Name and job title.
- Company name.
- Contact information, including email address and phone number.
- Shipping and billing addresses.
- Details regarding your equipment needs, RFQ submissions, or rental inquiries.
Information Collected Automatically
When you visit our Site, we automatically collect certain standard technical data through cookies and log files, including:
- Your IP address.
- Browser type and operating system.
- Pages viewed and time spent on the Site.
- Referring website addresses.
2. How We Use Your Information
We use the collected data strictly to operate our business and serve our customers. Specifically for:
- Processing and fulfilling your product orders, quotes, and equipment rentals.
- Responding to your technical inquiries and providing customer support.
- Sending transactional updates, invoices, and necessary administrative notices.
- Improving our website functionality and tailored product displays.
- Complying with applicable legal obligations or defending legal claims.
3. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. We only share information with trusted third parties under the following circumstances:
- Service Providers: With vendors who assist in operating our website, processing payments, or delivering shipments (e.g., freight carriers).
- Legal Requirements: If required to do so by law, regulation, or court order.
- Business Transfers: In connection with any merger, sale of company assets, or acquisition.
4. Data Security & Retention
Security Measures
We implement standard commercial security measures designed to protect your personal data from unauthorized access, loss, or alteration. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only as long as necessary to fulfill the commercial purposes outlined in this policy, satisfy legal requirements, or resolve operational disputes.
5. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal data, including:
- The right to access the personal information we hold about you.
- The right to request that we correct inaccurate or incomplete data.
- The right to request the erasure of your personal data, subject to legal and contractual retention obligations.
- The right to opt out of future marketing communications.
To exercise any of these rights, please contact us using the information below.
Contact Details
If you have questions, comments, or requests regarding this Privacy Policy, please contact us at:
Complete Stud Welding
32035 Creekside Drive
Cleveland, Ohio 44124
Phone:
216-904-4008
Email:
sales@completestudweld.com